SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Taskart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://tasksart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The wig is exactly as described – true to length, soft, and easy to style! It arrived really fast, much sooner than I expected. I'm very happy with my purchase and would definitely order from here again!
Beautiful hair but sheds a little aside from that it's so soft and very true to length.
You won't be disappointed! It seems really nice so far and I have installed it.
this hair is absolutely wonderful it is easy to handle,and not lose much hair when i comb through it and look it is came out natural . I recommend this wig 100%!
Beautiful wig. It fits my scalp very well. you can't even tell that I'm wearing a wig. The density of my hair is very high, the length is very realistic, and the curves are beautiful. This is a high-quality wig!!! I am very happy
the hair is so beautiful and came with no smell. Its week and the hair is still holding up well.
Hair is cute not really that much shedding and the color is correct! The knots were easy to bleach and easy to pluck as well. I installed myself and the hair wasn't really hard to install. All in all, definitely a really good wig.
wow the hair is so nice , fell 100% human hair . Im in love with this hair thank you very much seller l will order more hair from you. the seller was always there to answer my question thank you very much you are the best, l am happy
This hair is amazing!!!! It held up very well. It's true to length and it's definitely full enough. The lace is very good, which is very suitable for my skin. Hair is easy to manage and has good quality. Don't hesitate to get!!
Fast delivery!! Communication on point. I love this hair so much it s soo soft. It s a good quality lace. It came true to size , and had no smell. Will definitely buy again!
This hair is so bomb I love it !!! The baby hairs I made were very easy, it also came with baby hairs, . This hair is so easy to manage and very soft . I would definitely recommend this wig.
I cant express in words how good this wig is. So cheap compared to other wigs and still has such a great quality. I d recommend everyone to get it. Also the seller was really nice and quick to respond. Cant complain about anything. Even the delivery took way less than was said so overall i d give this entire experience a 10/10. I ll definitely be purchasing from this vendor again
The length is spot on and adds a nice touch to my style. After an easy installation, this wig exceeded my expectations. The hair is super soft and does not tangle. I highly recommend this wig to anyone who wants a high quality, long, good looking straight wig. Also, the wig arrived on time which was a pleasant surprise.
Barely any shedding I was scared I was going to get scammed but I love the wig it’s super soft the knots a tiny !!
So excited to receive my wig. Its very nice,silky and soft no shedding I will tell friends to buy
The hair is full and true to length, with small knots, I added layers. There is little to no shedding and it takes heat very well