SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Taskart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://tasksart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The dress is unreal, very good quality, nothing to add. Reconebtations are the best
The quality is good, the size is in size. But I think this dress is for more adult women. I will alter it a little. Because of the ruffle looks very long...
Great! There is a delay in the parcel, but I leave 5 stars.
Already bought a lot from this store. All good quality and sweaters and dresses. I also liked this dress very much. Good style, nice fabric, quality tailoring and, most importantly, guessed right with the size. I recommend it to everyone. Good store and quality product.
Wonderful dress, very high quality sewn. The decoration is original. The delivery is fast. Thank you
I liked the dress very much, I guessed the size, I love it more freely, everything as I wanted. I recommend the dress and store to everyone. I bought a warm jacket at the Astrid store. Cloak, everything is of high quality, I wear it with pleasure.
The dress seemed to me, thanks for the decoration. Size matches, bought 52 size. Arrived quickly, I advise you to buy.
The store sent the dress to the size. arrived quickly. picked up at a convenient time for me, I do not want to wait for the Courier. I did not know that I needed a passport for Sdek. everything was decided with the application of the state service in the phone. The dress is no worse than in the seller's photo. it looks like from a high-profile store. the seller sent a beautiful necklace at my request. for 170 growth and 116, the 125 fits very well and the length suits me. I do not like short dresses with fluffy Shapes. Prosperity to the store. Thank you
Very nice. I am very satisfied with the quality. The size corresponded to the chart. Thanks to the store. I haven't bought such a good quality product in a long time.
Quality dress, like everything bought in that house. Thank you store.
Beautiful dress, thank you
As described sewing Great, thank you.
The dress is very beautiful, fit well 52 180 cm, chest 112, hips 117
The dress is excellent thick knitwear very much the delivery is fast
The necklace is broken and not the same as in the advertisement-a lace with plastic-you need to order something else. The dress is beautiful, the fabric is dense, sewn neatly. The delivery is fast. Thank you!
A good dress. Knew in advance that I would shorten, and everything else is very good
The dress is beautiful, suitable for 58-60 Russian. Really I would like a full sleeve... Well, the suspension is about nothing... Doesn't fit this dress at all...
Very beautiful dress, only the decoration all broken came.
Great dress, quality, beautiful and stylish, looks elegant, the size net is right, I am very satisfied with the purchase. Many thanks to the store and store for fast delivery and good packaging.
As always, the quality is Vara on the 100. Thank you very much to the Astrid team.
The store is great! Everything is clear: and size, and packaging, and delivery. Signed up, I will choose the product again.
The dress is very beautiful! Goes in size. More than a month's delivery. The courier delivered home. The quality of the product is good, it is neatly sewn. Thank you store!
The necklace all fell apart. I'm sorry. And the dress is great, all in size. sits great. On my height 165 to mid-calf-as I wanted. I will not take off the stars for the necklace, I will come up with something. came quickly, despite all the efforts of the delivery company (they almost lost it, delivered it to the wrong address. But after a week of correspondence-returned and delivered where necessary)
The dress is wonderful! The size corresponds. Nice knitwear, moderately thin. There are side pockets. For a height of 160 cm better with a hood. Delivery was delayed a little, but they brought home by courier. Decoration included.
The dress corresponds to the description and the photo, looks good, like the fabric. But I did not like the decoration of the new design, cheap glued plastic, which does not fit the dress, and even fell apart! The delivery is fast. Did not take pictures, such a review of the decoration is already in the tape.
The dress is very good quality. Very elegant, it looks more everyday in the photo. The goods arrived quickly, well packed. I buy a third Astrid dress, all of good quality.
Thank you very much, the quality is excellent, the size matches the table
The quality is excellent, as always in this store, the delivery is fast, thank you so much. Very happy.
A beautiful dress, tight jersey, you could take a smaller size. The pendant is cute, but Golden, does not fit the applications of silver color. Take your size, the dress is not small.
The dress is beautiful, but having read reviews, I ordered a dress for a larger size (I wear 50 Russian. The size, and ordered 52 and in vain, it turned out out out out Quality sewing, fast delivery
I put five points for quality! Although the store sent the goods for a long time but was in touch constantly, the goods were not available and payment for the order was removed, there was only one dress for three sizes large,, I love the oversize so that's why I was happy about this size. After sending a few things from this store in the delivery was confused, also delivery delays. But the seller was in touch all the time. Very high quality goods and responsive seller. The dress is very well sewn, the quality is excellent, the fabric is tight knitwear with accessories. I recommend this product and seller to everyone. I'll buy more. Thank you!
I hunted for this dress for several months, there was no my size or instantly bought. I got it and realized that it was not for nothing. The dress is simple and it's great! Measured with different accessories and each time you can create a new image. The fabric is quite dense, keeps the shape, slightly crumpled. For finishing, the fabric remotely resembles whether the skin, or pile fabric, it is coated, which is easily melting with an iron. On the parameters 120-114-120 size 56 is wonderful, even in the hips freely. Very satisfied with the purchase!
The dress is wonderful, as if it were sewn on me! OG 115 and OB 120, height 164. For this money is just a miracle! Many thanks to the store, I feed him for many years, the best seller and a good person! Let his business flourish!
Accidentally attacked Astrid, the dress came quickly, sewn like me, the quality is excellent, nowhere such did not meet on AliExpress, it surprised me. The material is of good quality, sewn qualitatively, purely without unnecessary threads, I ordered 52 size, in my Russian 54 size. Does not tighten and small, very slim. Not thinking of writing out in this store. Five stars to the store. Packing is excellent, branded. I wish prosperity to this wonderful store. I will order more in this store, this is the second thing from this store.