SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Taskart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://tasksart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Well packed, it brings cantida, it doesn't smell and soft. Thanks for gift
Everything about this hair was good and it was so so soft I loved it so much and l would be buying more in different colors.
hair feels really good. very soft. and i got the crochet needle as a gift. thank you seller!
As the description, arrived in 5 days I recommend this supplier
I received it as such promised, I loved it thank you very much
Good
Happy with the quality and speed according to the requirements thank you very much
ok
God bless you thanks☺️
Great and fast delivery
Good material very easy to style fast shipping I liked a lot🥰I still recommend as needed
Good
very nice
very nice afro❤️❤️❤️❤️❤️❤️❤️❤️❤️
Execellent, it looks and feels like natural hair Crespo 4c I really liked them they sent me little gift I recommend it
Came earlier than expected but overall very smooth delievery i have not used it yet it looks small but i hope it is enough to do my whole hair.
dry month reunion wish uphold cart ranch type virus coffee larg
The hair is soft and manageable as usual, this is my 3rd or 4th time buying from this store and the hair quality has never changed. the only thing now is that the amount per pack seems smaller than the last time. But apart from that it's okay, no smell, it didn't take a long time to be delivered so I am happy with that.
the hair is beautiful
Hair came in perfect order and faster than I imagined, can’t wait to style it. Hair is soft and it’s easy to part.
I like these Wicks very much, I will still order others. Delivery has summer fast
The texture of this hair is marvelous, love it so much. I ordered 3 packs but I'll be needing more for the style I want to make. Definitely ordering again👍
Very beautiful texture. Neat fast delivery Thank you
I received my order is know exactly the same
Cute Wicks for small and large. Quick reception to France. I recommend👍🏾
I really love the look and texture of the extensions. I can't wait to try it! It has an almost natural look and feel. Delivery was also quick and the seller communicates well.
quality hair! perfect hair for a kinky twist 😍