SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Taskart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://tasksart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good
I like it, the quality is good, it is only long for me when the 1.58 is tall and 116 want to be smaller and shorter. I will sell it and reorder it for a smaller size. I recommend the product of this store to everyone. Thank you. I have many coupons of this store, would I like to know how to use them?
I ordered size 58, I have a big dress, for an eye-114, 0 T-100, 115, 156 height, the top sat well, but the bottom is wide. I will have to sew in the sides, and at the same time remove the pockets, they still add volume to me, stick out like ears. The quality is good, heavy, thick knitwear, with rulex, not obsessively gleaming, in moderation., warm., beautiful lace. I recommend the product.
A small trapeze. The fabric is thick. Dense synthetics. Not for summer. Only in cool weather to dress. Dark. Lace dense. Sewn well
Good dress, the fabric is good. Sewn well
i love it,thank you
I liked the fast shipping very much.
The dress is excellent, the quality is high
The dress is very good, the size is in size, the material is thick, it is cool for the weather, I like it very much, thank you, the delivery is very convenient to notify and deliver perfectly, thank you
The dress is good, it's 118, 126 the village is good, it looks very noble. Only those who have full hands will have narrow sleeves.
The delivery is fast to the door, a little loose style, and so beautiful, thank you
For 110,95,115 cm size 52 sat perfectly. The dress is of good quality, like everything in this store. Delivery before the deadline.
The dress is good. The only lace on the hem is slightly tightening the hem. A little apparently less lace was sewn on than necessary. Size 58, good for 58. Height 160 cm is long.
Good dress, thick, rather heavy knitwear, not prickly. Size 58 sat down on og 116 without question. The silhouette is trapezoidal, so focus on the bust, below the parameter is not important.
The dress is beautiful, the 180 is not short, below the knee, I am very satisfied, thank you
Great!!!
As in the picture, the village is good and the delivery is fast
Good quality, for age 65 + who has a belly, just above average height, for 50 + dress gloomy, everyday
Very good quality dress! Thick material; nice to the body! Looks expensive! Recommend!!
Very beautiful dress. The size is accurate. its size is 114-94-114 56 just right
Thank you! Dress Super!!! A lovely shop. I advise.
Thank you for having such great stores! The dress is very good, good quality sewn, the size is fully consistent! The delivery is also on top! In this store I will definitely order! Thank you!
I liked it very much. Thank you
Astrid the best store all the products are great and this dress is worthy of attention just gorgeous all thanks to the store. I recommend for all 100%
Very good dress take no regrets hides flaws recommend
Beauty is very good
The dress is beautiful. Size range as described. For a holiday, a worthy dress.
The dress is super, the tailoring is great, the quality of the fabric is good, the delivery to the home is good.
It's great, it looks very interesting, it's 54 size I took 56 and didn't regret it
This is a firm and factory very good. I took a lot of things from you and everything is fine. Dress, very village well, for cold weather,. Thank you, I will order more. Good luck to you and more, such high-quality factories and firms.
Thank you very much for your product, I like it very much, and many people recommend that your company do not do the photo of the dress because it looks better than it is, again, thank you very much, I will take more things and dresses
The dress is cool. looks expensive. for height 160, narrow shoulders size 52-54 took 52 p. Fit perfectly. the fabric is thick knitted, you can not even iron, do not stick. do not electrolysis. Waiting for new models behind the knee. and I would have taken 50 rubles for myself, but it's all over. very well-sewn, no matter what is fat. Pockets in place, comfortable, do not interfere and do not stick out. Well done Astrid! success to you and creative victories.
Beautiful dress! Excellent heavy material-knitwear. Very beautiful lace, looks very expensive! It didn't fit me, the dress's head is narrow. The cut does not have jerks, when raising the arm on the chest, you get a bubble, you need to pull back. For the cutter and designers of the Astrid factory, please, for the busty women still need breast butts and the dress will sit nicely without problems, so the front of the chest is lifted and the hem is raised in front. Thank you!
Perfectly sits and looks good.
The dress is beautiful, you could take less.
The dress deserves 10 stars, very beautiful, elegant "and in the feast and in the world" of dense knitwear, my parameters 130-120-136 village, as on me. height 160 with lace to the middle of the calf. Thank you to the store for the quality goods, but what to do with the coupons for $3, which he every time applies, I do not understand where to get them, I will have them and another coat on the way, too, a coupon will be. I recommend the dress definitely, will not disappoint!
Very nice and good quality
Very beautiful dress. Trimmed with beautiful lace. The goods are satisfied. Recommend!!!
Thank you so much! Gorgeous outfit! The size is very accurate, the quality is at altitude. Special thanks to those people who developed this style. Delivery space. That's how it would work!
Chic dress for size 56 village Excellent
Beautiful, corresponds to size, nice medium thickness fabric, good quality I am happy also with shipping time arrived in Mexico in less than ten days!
As in the photo, thin but warm knitwear, dress and in a feast and in the world. On me it looks a little longer than on the model, although the height of me is 167, like not small, so that the tall woman will fit. On the chest 117 cm took 58, free. I wanted to take 60, the store advised me to take 58, I think and 56 would have approached, the dress goes into size, not malomerka, I take a little more more more Beautiful tight lace, sewn smoothly. Astrid, now one of the favorite stores!