SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Taskart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://tasksart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent service
Nice color, very soft delivery is about 10 days thanks
really good quality
Synthetic wig that arrived in very good condition. It takes me a while to arrive but the conditions are the best.
I thought the definition of lace and hair quality was great. Fulfilled my expectations
It's amazing how much hair kills he has, a jewel! In the photo it is cut because it did not need it so long, it lacks like one more inch, it was really long!
A wig which looks very beautiful and natural. Already ordered in various colors and is good. I recommend it
Everything is super, the Perka is super sickly. Middle saypoint, viglyadak Duge naturally. Garny rudiy kolir. Daughter
Great as always thank you has good density although a little more does not hurt either, the lace is super natural
Never received a purchase as fast as this, congratulations to the seller! Lace as described, high quality and very natural, despite the brightness. I recommend👏
Very nice, full of hair, it doesn’t fall hair when you brush it, but it’s really really full of hair, like Disney Brave style
Good wig for the price, smooth and similar to the photo.
Beautiful, really. It’s so long and soft. It exceeded my expectations. Of course it’s a little shiny, but it doesn’t bother me at all.
She has a nice color. The tone is a little brownish than thought, but very beautiful; looks Noble.
Beautiful, very light and very realistic TBM... Got beeem tight on my head because of my hair that is very full, but making a lock is super right!!
All good!
It's very bright I don't know but🤷Faux-looking cone has a lot of shine
Thank you very much!!
Arrived earlier than expected, I found the color very strong. Does not come with TicTac I recommend putting because it got slipping. I liked the quality of the wires. I made a cut in the salon to make it lighter. Good benefit scare.
Well just got tangle quickly
Spectacular totally natural looks