SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Taskart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://tasksart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
LC2019-1 natural black
LC2019-2 dark brown
LC1019-1
LC1014-1
LC1001-1
LC1004-1
LC2007-1
LC313-1
Beautiful, does not shine, is quite long, soft, adjustable on the back side. No smell, I love the waves
Very beautiful long thick hair and mega Black nice twisted
Good quality wig. In line with what you see in the pictures
I love the wig I will definitely get another one from you
It's really long and soft, it has a very good quality and it comes with a wig cap. I love it. 100% recommend it!
It looks like real hair, it is very good, the truth to be my first wig I loved it, I recommend it a lot.
Thank you very much it's very good
Yaksla. I recommend it. Shvidka shipping
I really like the comfortable wig does not shine very much almost natural, I am happy to buy everything came well packed I will probably order just a blond
Good quality wig. There is an imitation of a part, but the seam is very noticeable and bulging strongly. Hair quality, do not shine.
I just arrived and it is of excellent quality for the price .... Very soft, it doesn't shine, it looks very natural and the length is excellent for my short stature... Excellent Product
Very good quality I really liked
I'm freaking out, literal it looks like real hair, the texture and what it looks like, super super good quality, it is worth 100% if you want to buy a wig and you have never bought one before and you do not know what it will be like (my case) buy this one, I have been surprised, because I had never bought one before and I thought it would be worse, but not at all, it also comes with some very cute curls, real as in the image, super happy, on it looks like your hair, it does not come tangled or anything, it comes super well wrapped, and bring a stocking to put it in your hair before putting on the wig, everything super good :)
It is beautiful and of good quality
Super quality, arrived with good packaging, the hat is included, it looks very good, if the right look is very natural
Exceeded my expectations!! It is longer than I thought but the quality very well
Good quality hair, not the first time I buy, delivery on time exactly the size of the photo
Very good quality
Is very beautiful .. As described indeed much better.
Good quality and cheap price it’s perfect
Hair looks real and very beautiful✨💗💗
I loved her length and her wavy, she is well full, beautiful and came very fast